News@Cisco: Contact Center Technology Brings Improved Customer Service, Business Benefits to Higher Education December 3, 2008 By Jenny Carless Brandeis University is putting fewer student callers on hold and Florida International University has been able to route fewer calls to voicemail, thanks to network-based contact centers that let them handle calls more ... Computerworld: Brocade reports record revenues for fourth quarter Brocade has reported record revenues for its fourth fiscal quarter with 17% growth year on year. The company's fourth quarter revenue was $398.5 million. News@Cisco: Hospital Adopts New Technology for Mobility, Improved Patient Care Swedish Medical Center (SMC) is the largest, most comprehensive, nonprofit healthcare provider in the Greater Seattle area. It is comprised of three hospital campuses, a free-standing emergency room, home-care services and a network of about 40 primary-care and specialty clinics.In addition to general medical and surgical care, Swedish is known as a regional ... News@Cisco: Capcom Deploys Cisco Unified Communications TOKYO, October 28, 2008 - Cisco Systems, Godo Kaisha (President and CEO: Edzard Overbeek; location: Akasaka, Minato-ku, Tokyo) today announced that Capcom Co., Ltd. (President and COO: Haruhiro Tsujimoto; location: Chuo-ku, Osaka) has deployed Cisco® Unified Communications to improve employee efficiency and make voice communications more convenient.By introd ... News@Cisco: Cisco Partner Provides Managed Solution to Canadian Film Distributor November 21, 2008 Business Challenge Alliance Films is a leading distributor of motion pictures in Canada, with operations in the United Kingdom and Spain. The company distributes filmed entertainment to theatres, on DVD, online and to television broadcasters. Alliance Films holdsthe Canadian distribution rights to the productions of leading independent stud ... News@Cisco: PolyU, Cisco, Macroview Telecom launch the Advanced Enterprise Infrastructure Lab HONG KONG - November 25, 2008 - The Hong Kong Polytechnic University (PolyU) today announced the opening of the Advanced Enterprise Infrastructure Lab in the Department of Computing, sponsored by Cisco, the world leader in networking, and Cisco® Gold Certified partner, Macroview Telecom, a professional provider of Internetworking solutions. The Lab will allo ... News@Cisco: Cisco Partner Provides Managed Solution to Canadian Film Distributor November 21, 2008 Business Challenge Alliance Films is a leading distributor of motion pictures in Canada, with operations in the United Kingdom and Spain. The company distributes filmed entertainment to theatres, on DVD, online and to television broadcasters. Alliance Films holdsthe Canadian distribution rights to the productions of leading independent stud ... News@Cisco: PolyU, Cisco, Macroview Telecom launch the Advanced Enterprise Infrastructure Lab HONG KONG - November 25, 2008 - The Hong Kong Polytechnic University (PolyU) today announced the opening of the Advanced Enterprise Infrastructure Lab in the Department of Computing, sponsored by Cisco, the world leader in networking, and Cisco® Gold Certified partner, Macroview Telecom, a professional provider of Internetworking solutions. The Lab will allo ... News@Cisco: Cisco WebEx PCNow Brings the Power of the Cloud Directly to Users Date/Time Stamp: October 27, 1008 Highlights / Key Facts: WebEx PCNow now includes 5GB of online storage, at no extra charge, to help users automatically back up PC and Mac content, while providing anywhere, anytime cloud-based file storage and access. WebEx PCNow brings the powerof the cloud directly to ... Computerworld: Videophone service coming for $30 a month An IP-based videophone service will launch in the U.S. in the second quarter, offering a $200 videophone and $30 monthly service for consumers and businesses. 1 flat belly rule: OBEY NOW - Sponsored Link WOW! Internet, Cable & Phone Selects XO Communications for High Speed IP Transit and Voice Termination WOW! Internet, Cable & Phone Selects XO Communications for High Speed IP Transit and Voice Termination SIP Guide 2009 With Special OCS-RP Course Announced - 2-5 Day Onsite, Online and Webseminar Courses Raketu Adds VoIP Support for Google G1 Android Mobile 8x8, Inc. Joins Small Business Bailout Efforts 8x8, Inc. Joins Small Business Bailout Efforts 12/3/2008 8:17:40 AM Mobile VoIP A Slam Dunk? 10 Ways to Get Better VoIP Deals During the Downturn What Makes VoIP International Calling Plans Cost Effective & Efficient?

Computerworld VOIP News Computerworld.com connects the IT community with important news, business and technology information, as well as with their peers. View source archive --> Search this source --> ·Brocade reports record revenues for fourth quarter Brocade has reported record revenues for its fourth fiscal quarter with 17% growth year on year. The company's fourth quarter revenue was $398.5 million. ·Videophone service coming for $30 a month An IP-based videophone service will launch in the U.S. in the second quarter, offering a $200 videophone and $30 monthly service for consumers and businesses. ·Georgia outsources management of its network to AT&T Georgia has signed a $346 million contract to become the first state to outsource the entire management of its IP and voice network to AT&T. ·Templates for Citrix NetScaler devices speed securing Web apps Citrix is making it easier to configure its NetScaler Web accelerator appliance for specific apps with templates and a tool for quickly viewing policies. ·Three free tools for teleconferencing with a 'virtual presence' As business travel costs have gone up, teleconferencing has become more practical -- and there are now free choices that do more than mere instant messaging or video chatting. ·Global VoIP keeps Eaton connected Acquire 35 companies in five years, and you will quickly see the need to reduce communications costs across your entire organization. ·More VoIP News View more VoIP news and analysis from Computerworld.com

News@Cisco: Voice News News@Cisco: Voice News View source archive --> Search this source --> ·Contact Center Technology Brings Improved Customer Service, Business Benefits to Higher Education December 3, 2008 By Jenny Carless Brandeis University is putting fewer student callers on hold and Florida International University has been able to route fewer calls to voicemail, thanks to network-based contact centers that let them handle calls more ... ·Cisco Partner Provides Managed Solution to Canadian Film Distributor November 21, 2008 Business Challenge Alliance Films is a leading distributor of motion pictures in Canada, with operations in the United Kingdom and Spain. The company distributes filmed entertainment to theatres, on DVD, online and to television broadcasters. Alliance Films holdsthe Canadian distribution rights to the productions of leading independent studios, including New Line Cinema, Focus Features, The Weinstei ... ·PolyU, Cisco, Macroview Telecom launch the Advanced Enterprise Infrastructure Lab HONG KONG - November 25, 2008 - The Hong Kong Polytechnic University (PolyU) today announced the opening of the Advanced Enterprise Infrastructure Lab in the Department of Computing, sponsored by Cisco, the world leader in networking, and Cisco® Gold Certified partner, Macroview Telecom, a professional provider of Internetworking solutions. The Lab will allow students, teaching staff and University researchers to use ... ·Nothing but Network: Cisco Performs Small Business Makeover on Magic Johnson Enterprises and Home Office SAN JOSE and BEVERLY HILLS, Calif., November 17, 2008 - Today Cisco announced that it has completed an installation of Cisco® Small Business solutions at Magic Johnson Enterprises, the No. 1 brand in America dedicated to serving ethnically diverse, urban communities. The Small Business solutions, deployed by Straight Up Technologies, will enable employees to collaborate, stay connected to increase productivity, work ... ·Credit Union Enhances Customer Service Workers' Credit Union (WCU), founded in 1914, is one of the country's oldest credit unions. Although it was established nearly 100 years ago to answer the need for banking services for the Finnish population of Fitchburg, Massachusetts, today WCU serves more than 63,000 members and welcomes individuals who live or work in Massachusetts or southern New Hampshire, as well as their family members. But what has not chang ... ·Belgrade's 'B2' Residential and Business Complex Redefines Concept of Smart Building BELGRADE, Serbia, November 12, 2008 - Cisco today announced that the Serbian investment and real estate development group Mali Kolektiv has chosen the Cisco® Connected Real Estate platform for its latest development project. Opened in October 2008, the intelligent building known simply as B2 is aspiring to become both a unique real estate development and a Belgrade landmark. ·Sprint Sets New Standard in Fixed Mobile Convergence with Launch of Sprint Wireless Integration with Cisco Unified Communicat... OVERLAND PARK, Kan. - November 10, 2008 - Sprint (NYSE: S) today announced availability of Sprint Wireless Integration with Cisco Unified Communications Manager, an integrated mobility solution that delivers fixed mobile convergence to businesses - only on the Now NetworkTM. Sprint Wireless Integration extends customers' Cisco Unified Communications Manager functionality to Sprint mobile phones, providing productivit ... ·Capcom Deploys Cisco Unified Communications TOKYO, October 28, 2008 - Cisco Systems, Godo Kaisha (President and CEO: Edzard Overbeek; location: Akasaka, Minato-ku, Tokyo) today announced that Capcom Co., Ltd. (President and COO: Haruhiro Tsujimoto; location: Chuo-ku, Osaka) has deployed Cisco® Unified Communications to improve employee efficiency and make voice communications more convenient.By introducing this technology, ... ·Cisco WebEx PCNow Brings the Power of the Cloud Directly to Users Date/Time Stamp: October 27, 1008 Highlights / Key Facts: WebEx PCNow now includes 5GB of online storage, at no extra charge, to help users automatically back up PC and Mac content, while providing anywhere, anytime cloud-based file storage and access. WebEx PCNow brings the powerof the cloud directly to ... ·Cisco Networking Academy Students Wire Political Conventions, Area Schools Receive Free Gear October 23, 2008 By Bill Roberts Attending one of the U.S. presidential nominating conventions this year was the experience of a lifetime for Joy Das and Ryan Robison. But for these two budding information technology (IT) professionals, the chance to observe history was only ...

News@Cisco: Voice Partner News News@Cisco: Voice Partner News View source archive --> Search this source --> ·Cisco Partner Provides Managed Solution to Canadian Film Distributor November 21, 2008 Business Challenge Alliance Films is a leading distributor of motion pictures in Canada, with operations in the United Kingdom and Spain. The company distributes filmed entertainment to theatres, on DVD, online and to television broadcasters. Alliance Films holdsthe Canadian distribution rights to the productions of leading independent studios, including New Line Cinema, Focus Features, The Weinstei ... ·PolyU, Cisco, Macroview Telecom launch the Advanced Enterprise Infrastructure Lab HONG KONG - November 25, 2008 - The Hong Kong Polytechnic University (PolyU) today announced the opening of the Advanced Enterprise Infrastructure Lab in the Department of Computing, sponsored by Cisco, the world leader in networking, and Cisco® Gold Certified partner, Macroview Telecom, a professional provider of Internetworking solutions. The Lab will allow students, teaching staff and University researchers to use ... ·Nothing but Network: Cisco Performs Small Business Makeover on Magic Johnson Enterprises and Home Office SAN JOSE and BEVERLY HILLS, Calif., November 17, 2008 - Today Cisco announced that it has completed an installation of Cisco® Small Business solutions at Magic Johnson Enterprises, the No. 1 brand in America dedicated to serving ethnically diverse, urban communities. The Small Business solutions, deployed by Straight Up Technologies, will enable employees to collaborate, stay connected to increase productivity, work ... ·Credit Union Enhances Customer Service Workers' Credit Union (WCU), founded in 1914, is one of the country's oldest credit unions. Although it was established nearly 100 years ago to answer the need for banking services for the Finnish population of Fitchburg, Massachusetts, today WCU serves more than 63,000 members and welcomes individuals who live or work in Massachusetts or southern New Hampshire, as well as their family members. But what has not chang ... ·Rural Electric Cooperative Sparks Superior Customer Service October 14, 2008 The Nolin Rural Electric Cooperative Corporation serves 25,000 owner-members in Hardin County, Kentucky and the surrounding rural counties. Established in 1938, it is one of Kentucky's very first cooperatives, and it made history by bringing electricity to rural residents and farmers in Central Kentucky. This kind of commitment to the community carries through to the present, and Nolin management str ... ·Hospital Adopts New Technology for Mobility, Improved Patient Care Swedish Medical Center (SMC) is the largest, most comprehensive, nonprofit healthcare provider in the Greater Seattle area. It is comprised of three hospital campuses, a free-standing emergency room, home-care services and a network of about 40 primary-care and specialty clinics.In addition to general medical and surgical care, Swedish is known as a regional referral center, providing specialized treatment in areas s ... ·City of Vancouver awards TELUS contract for City's new IP telephony system VANCOUVER, B.C. - September 11, 2008 - TELUS today announced that the City of Vancouver has awarded the company a contract to provide the City's new IP telephony system and contact centre suite. Through the $7 million deal, TELUS will supply, install and support the City's new IP telephony system and contact centre suite, which will in turn support 200 City sites including City Hall, the 311 Contact Centre, the Vanco ... ·YES BANK & Cisco Launches the YES BANK-Cisco Interactive Experience Centre MUMBAI, August 21, 2008 - YES BANK, India's new age private sector Bank and Cisco, worldwide leader in networking, today announced the launch of YES BANK-CISCO Interactive Experience Centre in Gurgaon. As part of this collaboration, YES BANK & Cisco will collaborate on new communication technologies over voice, chat and email while creating a consistent superior service experience within the branch banking environmen ... ·Fulfilling the Promise of Mobile Medicine July 16, 2008 By Joe Mullich Providing efficient and effective healthcare hinges on having efficient and effective communication. Whether they are viewing lab results, checking new hospital policies or engaging in consultations with specialists, ... ·Optometry Clinic Improves Efficiency with Converged Network The partners at Coldwater Vision Center were grappling with a problem common to many small medical service practices. The technology requirements of their optometry practice and administrative demands continued to grow. As a small center, with two locations in northern Mississippi, Coldwater Vision tended not to fit a specific category when it came to technology. "We were too small to get help from the big companies, ...

News@Cisco: Voice Customer News News@Cisco: Voice Customer News View source archive --> Search this source --> ·Ontario Hospital Organization Benefits from Simplified Operations July 3, 2007 BUSINESS CHALLENGE The Niagara Health System (NHS) is Ontario's largest multi-site hospital amalgamation, consisting of six hospital sites and an ambulatory care centre serving 434,000 residents across 12 municipalities. The NHS has approximately 4200 employees, including 1,800 nurses, and is supported by about 650 physicians. Care provided is wide-ranging, and includes approximately 186,000 patient visi ... ·BT Delivering World's First National All-IP Network June 18, 2007 With 30 million telephone customers in the United Kingdom alone, BT is a leading provider of communications solutions serving customers in over 170 countries. Over the last few years, the company has embarked on a complete transformation of its existing telecom network--investing $19.8 billion to build the world's first national all-IP network, the 21st Century Network (21CN). To better understand the s ... ·Airbus Takes Off with Cisco Unified Communications TOULOUSE, France - June 14, 2007 - Cisco® today announced that Airbus has completed deployment of a Cisco Unified Communications system to help improve collaboration, increase productivity and simplify its communications infrastructure, which will support 45,000 employees. The completion of the deployment marks the shipping of 12 million Cisco Unified IP Phones. Airbus has migrated from a traditional private branch e ... ·Canadian Title Insurance Company Stakes its Ground with Unified Communications June 5, 2007 BUSINESS CHALLENGE First Canadian Title is a pioneer in the title insurance business. With a customer base of more than 15,000 lawyers and notaries across Canada, as well as banks, lending institutions, real estate agents and mortgage brokers, First Canadian Title is a trusted provider of title insurance and real estate related services for commercial and residential properties. Customers turn to them fo ... ·Cisco Helps Telford & Wrekin Council Integrate and Transform Community Services LONDON, June 5, 2007 - Telford & Wrekin Council in the West Midlands will transform local community services by using a Cisco® Unified Communications system to integrate multiple agency services and deliver them to residents in a way that is transparent to the customer, even in residents' homes. Children and parents will be able to visit their local schools to access not just education but also a range of council ser ... ·Cisco and Cisilion Help Improve Healthcare Services and Reduce Costs for Suffolk NHS LONDON, May 15, 2007 - Patients and healthcare staff in Suffolk will be able to communicate more easily and at significantly reduced costs with a Cisco® Unified Communications system being implemented across 200 healthcare locations in Suffolk by Cisilion, a Cisco Gold Certified Partner. The solution will be one of the first voice-over-IP (VoIP) systems to be deployed over the NHS N3 network. Part of the National Pro ... ·Canadian University Deploys Cisco Unified Wireless Network May 1, 2007 Business Challenge As the oldest educational facility in Canada and the first institution in North America to offer a higher education entirely in French, Université Laval is one of Canada's leading universities. In addition to a comprehensive liberal arts undergraduate program, the university offers postgraduate programs in professional areas including medicine, dentistry, and actuarial studies. L ... ·Top 12 UK Legal Firm Invests in Cisco Connected Workplace Solution LONDON, May 3, 2007 - Norton Rose, one of the largest law firms headquartered in the UK, is deploying a Cisco® Unified Communications system in its UK office to help improve its customer service and competitive advantage. The system is part of a Cisco Connected Workplace for Law Firms blueprint that consists of a set of network solutions, customer services and application partners that provide an integrated and colla ... ·Cisco IP Interoperability and Collaboration System 2.0 Improves Public Safety and Speeds Incident Response SAN JOSE, Calif. - March 26, 2007 - Cisco today announced the release of Cisco® IP Interoperability Collaboration System 2.0 (IPICS). The Cisco IPICS family of products and applications helps enable personnel within the same or different agencies to communicate across previously isolated radio, IP and non-IP networks. This improves the speed of responsiveness by delivering information to various types of communicatio ... ·Cisco Hosting "Effective Strategies to Help Ensure Your WLAN Is Voice Ready" Online Seminar Who: Ben Gibson, director of Enterprise Mobility Solutions and a Cisco enterprise technology partner. What: Cisco® to present how a voice-ready wireless network and high-quality voice services, including new voice clients and applications, can boost business mobility and help improve productivity. Discussions to include: The Cisco Unified ...

Moreover | Internet Telephony News Internet telephony news - news headlines from around the web, refreshed every 15 minutes. View source archive --> Search this source --> ·1 flat belly rule: OBEY NOW - Sponsored Link ·WOW! Internet, Cable & Phone Selects XO Communications for High Speed IP Transit and Voice Termination ·WOW! Internet, Cable & Phone Selects XO Communications for High Speed IP Transit and Voice Termination ·SIP Guide 2009 With Special OCS-RP Course Announced - 2-5 Day Onsite, Online and Webseminar Courses ·Raketu Adds VoIP Support for Google G1 Android Mobile ·8x8, Inc. Joins Small Business Bailout Efforts ·8x8, Inc. Joins Small Business Bailout Efforts 12/3/2008 8:17:40 AM ·Mobile VoIP A Slam Dunk? ·10 Ways to Get Better VoIP Deals During the Downturn ·What Makes VoIP International Calling Plans Cost Effective & Efficient?

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